Spent a decade in TMS pre-sales and delivery for heavy equipment and packaging manufacturers across Europe. Today she helps shippers cut through vendor promises and design SOPs and dashboards that actually work.
Your operations team catches three shipment exceptions before 7 AM. By noon, you've handled 12 more. Each one requires phone calls, email chains, and manual workarounds. The frequency of exceptions has risen, requiring more time and resources devoted to handling each need, leading to additional costs in managing
Starting January 2025, the Corporate Sustainability Reporting Directive (CSRD) mandates that thousands of European companies report detailed Scope 3 emissions, including transportation data that was previously tracked with rough estimates. Nearly 11,700 companies will need to report their greenhouse gas emissions for the first time in 2025, with their
Your carrier APIs failed at 3:47 AM. Customer orders are backing up. Your team is scrambling to figure out what went wrong and how to get shipping labels printing again. Sound familiar? In 2024 alone, 153 carrier outages occurred, yet most TMS disaster recovery plans still amount to "
Your TMS is running fine. Orders are flowing. Then suddenly, "daily monitoring to pinpoint peak hours and adjust limits during high-demand times" becomes critical when shipping labels start failing during your busiest afternoon hours. When the call rate is exceeded, the caller receives a 429 Too Many Requests
When your shipping operation logs its first 2025 emissions report in March, you'll discover what thousands of EU companies already know: manual compliance tracking becomes impossible once you're handling CSRD requirements for Paris Agreement-aligned emissions reduction plans by 2050, including scope 3 emissions reporting. The math
Half of your shipper TMS users resist the new system within 90 days of go-live. You've invested months in selection, configuration, and training, yet dashboards sit empty and workarounds multiply. Sound familiar? Recent analysis shows that more than 70% of organizations encounter roadblocks during TMS deployment, with user
Monday morning, 9:15 AM. Your UPS rate requests have been timing out for the past 20 minutes. Tracking updates are frozen. Label generation just failed on 47 shipments stuck in "processing" status, and your customer service team is fielding angry calls about missing delivery updates. Sound familiar?
Your shipping labels failed. Again. The tracking dashboard shows gaps. Customers are calling about missing packages. You just discovered your TMS webhook failures after they've been silently breaking your integrations for three days. Delays in data processing that are caused by webhook failures can have an impact on
TMS data migration failures happen fast and hit hard. About 70% of projects globally fail, and 19% of software projects result in complete failure, with 49% facing budget overruns. When you're moving years of carrier rates, shipment history, and operational data, those statistics get personal quickly. Here'